Q. How MudiiMart Online Shopping Comilla work?
A. You can browse the site or use our search bar to find your desired products. Then add them to your cart and click on the checkout to get the home delivery in Comilla City. You need to provide your address, Name, Email, you are done. A MudiiMart spokesperson will then pass your order right to your home or office.
Q. How much do deliveries cost?
A. There is a BDT 19 delivery fee for a single order so add as many goods as you can.
Q. How can I contact you?
A. You can always call +880-1977-004543 or mail us at email@example.com
Q. How long do the deliveries take?
A. We are serving with 90 minutes home delivery for online shopping Comilla City Corporation areas which include Vatpara, Bisnupur, Bodurpur, Adalat, Kaliajuri, Chotora, Foujdari, Kaptanbazar, Chowdrypara, Mugoltoli, Rajgong, Gangchar, Chanpur, Suvopur, Chakbazar, Digamboritola, Muradpur, Sujanagar, Telikona, Chorta, Gombagicha, Thakurpara, Racecourse, Policeline, Sasongacha, Jawtala, Ranirbazar, Ranir-dege, Nauna-dege, EPZ, Oshaktala, and Housing Estate. For the rest of the city, we are currently delivering within a 4-7 hours time-frame. You can also specify a convenient time and we will send the products during that time.
Q. What are your delivery hours?
A. We deliver from 10 am to 9 pm every day.
Q. How do I know when my order is here?
A. A Mudiimart representative will call you as soon as they are at your house to let you know about your delivery.
Q. How do I pay?
A. We accept cash on delivery and we also have Online bKash, Nagad & Dutch Bangla Mobile Banking services.
Q. Do you serve my area?
A. We are currently serving home delivery for online shopping Comilla city, except certain parts of old town.
Q. I can’t find the product I am looking for. What do I do?
A. We are always open to new opinions and will add an item to our record just for you. You can call +880-1977-004543 or mail us at firstname.lastname@example.org to add an item to our inventory.
Q. My order is wrong. What do I do?
A. Please Immediately call +880-1977-004543 and let us know the problem.
Q. What if the item is out of stock?
A. We hold our inventory in 2 of our partner warehouses, so we rarely run of out stock. However, we will try our best to source what you need. If we cannot find it, we will SMS/call you and let you know what replacements are available.
Q. Why should we buy from you when I have a store nearby?
A. Well, that is up to you, our prices are sometimes lower than that of major superstores in the city. We also carry a larger variety than the average corner-store. So, there is no reason to not buy from us.
Q. What about the prices?
A. Our prices are our own but we try our best to offer them to you at or below market prices. Our prices are the same as the local market and we are working hard to get them even lower! If you feel that any product is priced unfairly, please let us know.
Q. How do you deliver?
A. We have people who are working on delivery support. Our goal is to deliver the products to your place on time.
Q. What is your policy on refunds?
A. You may get a refund within seven (7) days on unopened or spoilt packaged goods. For perishable products, such as milk, fruits, and fresh vegetables, we have a one (1) day return policy. We reserve the right to refuse a refund. Please contact us at +880-1977-004543 if you want to return an item.
Q. Can I get a refund via cash?
A. No, for any sort of issue, we will update the credit to your Mudiimart account. If requested, we will refund through card/ bKash/ mobile recharge.
Q. What is your discounting policy?
A. We try to provide the best deals in Comilla City and many of our products are already discounted below the maximum retail price (MRP). We also offer discount codes under special circumstances on specific items, which are applied to the MRP. On any given product, we can only apply one type of discount. We always consider the best discount available to the customer. For example: If the MRP of a product is Tk. 1000 and our list price is Tk. 920 — the product is already sold at an 8% discount. This means that if a user applies a discount code for a 5% discount, we will still consider the best discount available to the user and sell the product at Tk. 920.
Q. Can I order over the phone?
A. Absolutely yes. Our hotline number is +880-1977-004543
Q. What about quality?
A. We try our best to source the best quality items for you but if you are unsatisfied, you can always send them back to the delivery person. If you forget to do that, you can call us within 3 days and we will replace the item for free.
Q. How are you sourcing your products?
A. We have deals with whole-sellers, manufacturers, and importers. We only sell authentic products.
Q. Should I tip the delivery representative?
A. Tips are not obligated. But our delivery team members appreciate recognition for their hard work. Delivery representatives keep the entire tip amount.